Elder Onboard

Premierone Case Study

Premierone is a CPA practice supporting Aged Care providers.
They help them manage HR/Roster, Payroll, STP2 and Superstream reporting.

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Case Study

Synopsis

Premierone one carries out Payroll support services for Aged Care facilities on a fortnightly basis. The challenge for Premierone is to process these payrolls accurately and efficiently.

These Aged Care providers were looking for a fully integrated, cloud based solution to replace the outdated, locally hosted solution they were using. The solution needed to be pain-free to migrate to and quick for staff to adapt to. Staff did not want to undergo extensive training regimes or have to refer to complex user manuals to work on the system.

For the Facilities, the priority was accurate payroll & reporting, with minimal input or time investment on their part. In other words, they just wanted a system that is simple and works.

Man-hours per pay run

On the old system, premier one required about 42 Man hours to complete a fortnightly payroll per facility. After switching to Elder Onboard, they reduced that by up to 50% each fortnight.

After Elder Onboard

Man-hours per pay run...

Saved on Payroll processing alone

The Solution

Premierone helped the facilities move from their old system onto Elder Onboard. Migration was so fast and simple, with the help of Premierone the facilities were up and running within weeks, not months.

Better still, cost of migration to Elder Onboard was a fraction of that quoted by many other solution providers.

Once onto Elder Onboard, facilities enjoyed the benefits of a cloud based, modern user interface designed specifically for their needs and their industry.

Intuitive and easy to use, 1/2 a day of training was all that was required for most staff to be able carry out their tasks quickly and simply. Key personnel, such as those managing payroll processing, only required an extra 1/2 a day of 1 on 1 training. From then on they were processing payroll like pros, and able to contact our support team if they had any questions related to how to use the system for navigating the complexities of the EBA’s and Awards.

Cloud Hosted

Elder Onboard is a Cloud based technology. This means it can be accessed anywhere on earth, 24/7/365, as well as allowing multiple users to access the system at the same time.

Locally hosted, older solutions

Under the old system, locally hosted on a computer of your choice, updates were required regularly and had to be done manually by staff.

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Secure online access for all

In Elder Onboard, staff can view and download payslips, check their leave balances and more online. This dramatically reduces pay/leave disputes and questions between employees and facilities.

Information bottlenecks

Under the old system, staff were constantly asking for copies of payslips, leave records, to update their details etc. With Elder Onboard, staff have their own access to all this core information.

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Customisable and crazy clever

Elder Onboard can add important and customised functions by setting rules for conditions in Facilities' EBAs with a few clicks. For example, it will automatically calculated over time as stated by the conditions in the EBA.

Another nightmare

Premier one described trying to implement changes to rules in the old system as 'a nightmare'. The system was confusing and it was difficult to understand where or how to enter information.

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Integrated, automated timesheets

Elder Onboard eliminates the need for physical timesheets. This greatly reduces duplication of work, as well as errors in employee inputs being applied in their pay. Timesheets are based on the roster and manual entries when required.

Manual timesheets, errors & duplicates

Under the old system timesheets are printed and filled in manually. They are then signed by staff, checked by managers and re-entered into the system. This duplicates, if not triples, workload and each step leaves room for errors.

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Quickly review and approve

Once the Roster, Shifts, and EBA’s are set up correctly in Elder Onboard, with shifts being given appropriate allowances, payroll officers just to review all the employee’s hours, rates, and allowances for the fortnight and approve for payment - no further inputting required.

Cross checking against reports

Under the old system, pay runs needed to be reviewed against reports manually. This was a tedious process and had to be repeated each time any any adjustments were needed.

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Easy, affordable migration

Elder Onboard it's so user-friendly that migrating your data from your existing system is a simple matter of copy and paste. Most facilities can have one staff member migrate across all the staff and resident data in under a week. And the cost is negligible.

Data not at your fingertips

Due to its age and complexity, accessing data in the old system requires each user to have access to a computer with that system.

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Fully supported in real time

Elder Onboard does not require any ‘updates’ by you. We provide support by tele+video-call, shared computer access and more. We also provide onsite support (for example to show people how to clock on or train new staff) but find most clients prefer online for efficiency and flexibility.

Onsite support

Due to its age and complexity, the old system required a lot of support, often onsite, and you couldn’t use it whilst support was investigating any issues.

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Automated, intelligent Awards

Map staff profiles to their respective EBAs/Awards just once and Elder Onboard calculates allowances and leave automatically, including multiple awards per employee plus re-calculating annual leave allowances if conditional triggers are met (such as X number of weekend shifts).

Confusing and often innacurate

Under the old system, premier one described mapping staff to EBA/Award data as 'a nightmare'. When migrating facilities to our system we regularly observe instances of incorrect payments, both in favour of the facility and employees that have been going on for sometimes decades.

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Adjustable down to the fine details

Elder Onboard allows you to add and deduct payments, modify leave hours, or adjust tax amounts and more when processing the pay. Changes recalculated in real time so you can verify the effect on Payroll in real time.

Confusing and often inaccurate

Under the old system, deducting payments, leave hours, and adjusting tax amounts when processing the pay through manual adjustments was confusing to implement and could not be verified without running a separate pay run.

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Instant, intelligent payruns

In Elder Onboard, pay runs are generated with the click of a button, calculating leave allowances, loadings and all other relevant information instantly. Alerts and alarms notify you if information is missing, such as unapproved shifts.

Monotonous cross checking

Under the old system, pay runs involved a monotonous process of generating a pay run, reviewing it, looking for errors or omissions, returning to the system and modifying those in various places and then running the pay run again until it was right.

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Ready to make payroll stress a thing of the past?

Elder Onboard is designed for aged care providers just like you.

Premierone Case Study

Synopsis

After Elder Onboard

Saved on Payroll processing alone

The Solution

Cloud Hosted

Locally hosted, older solutions

Secure online access for all

Information bottlenecks

Customisable and crazy clever

Another nightmare

Integrated, automated timesheets

Manual timesheets, errors & duplicates

Quickly review and approve

Cross checking against reports

Easy, affordable migration

Data not at your fingertips

Fully supported in real time

Onsite support

Automated, intelligent Awards

Confusing and often innacurate

Adjustable down to the fine details

Confusing and often inaccurate

Instant, intelligent payruns

Monotonous cross checking

Ready to make payroll stress a thing of the past?

Aged Care Software Solutions…

Ready to see how we can save you hours, stress and money?

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